3 questions that can change everything
November 13, 2009 – 7:04 pm1. What about your services is annoying your best existing customers?
STOP doing it.
2. What do your best existing customers wish you would start doing as part of your services?
START doing it.
3. What are you spending time and energy doing for your best clients that they really could care less about?
STOP doing it.
Try to imagine what your company looks like through the eyes of your clients.
Ask them for input.
Record and analyze it.
Then answer the questions above.
WARNING: This will change everything for your window cleaning business.
You’ll become a dream to deal with, you’ll be lean and mean, and you’ll create raving fans.
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